GRAPHIC DESIGN SERVICES
• SUPPORT THROUGH EVERY STEP OF THE PRE-PRINT PROCESS
• FREE VISUAL MOCK-UP WITH EVERY ORDER
• ENSURES THAT ALL DESIGNS ARE TO THE HIGHEST POSSIBLE STANDARD
• WE CAN TURN AN IDEA INTO A REALITY
FREE VISUAL MOCK-UP WITH EVERY ORDER:
WHEN YOU GET A QUOTE FROM US A MEMBER OF OUR GRAPHIC DESIGN TEAM WILL CREATE A VISUAL MOCK-UP OF HOW YOUR GARMENT WILL LOOK. THIS VISUAL MOCK-UP IS THEN EMAILED TO YOU TO ENSURE THAT IT FITS IN WITH YOUR GUIDELINES AND ALSO ALLOWS US TO MAKE ANY CHANGES TO THE DESIGN BEFORE IT’S SENT TO PRINT.
ONCE YOU RECEIVE THE MOCK-UP SIMPLY CHECK IT OVER TO ENSURE THAT IT’S EXACTLY HOW YOU WANT IT TO LOOK AND THEN CONFIRM THE DESIGN AND WE’LL SEND IT DIRECTLY TO OUR PRINTERS TO MAKE THE PROCESS QUICK AND HASSLE-FREE.
SUPPORT THROUGH EVERY STEP OF THE PRE-PRINT PROCESS:
WE HAVE AN EXCELLENT SUPPORT TEAM WHICH IS MADE UP OF EXPERTS AND GRAPHIC ARTISTS AND THEY’RE ALWAYS READY TO HELP. THEY’RE HERE TO GUIDE AND SUPPORT YOU THROUGH EACH AND EVERY STEP OF THE PROCESS TO ENSURE THAT YOUR DESIGNS LOOK EXACTLY HOW YOU WANT THEM TO. THEY’LL ADVISE ON THE BEST TECHNIQUES AND THEY’LL ALSO HELP TO CREATE YOUR VISUALS AND CREATE, OR RECREATE, YOUR DESIGNS OR LOGOS.
ENSURES THAT ALL DESIGNS ARE TO THE HIGHEST POSSIBLE STANDARD:
OUR TEAM OF EXPERTS ARE ABLE TO GUIDE YOU THROUGH THE BRANDING PROCESS AND ALSO ADVISE WHICH TECHNIQUE IS BEST FOR YOUR PARTICULAR DESIGN. WE CAN ALSO HELP YOU TO MAKE ADJUSTMENTS TO YOUR DESIGN TO ENSURE THAT THEY ALWAYS COME OUT TO THE HIGHEST POSSIBLE STANDARD. OUR TEAM OF EXPERTS UNDERSTAND BRANDING AND THEY KNOW WHICH TECHNIQUE WILL BE BEST TO REPRODUCE YOUR DESIGN.
WE CAN TURN AN IDEA INTO REALITY:
WE UNDERSTAND HOW IMPORTANT IT IS TO GET THE DESIGN RIGHT. THAT’S WHY WE’RE ABLE TO TALK YOU THROUGH YOUR IDEAS AND CREATE VISUAL MOCK-UPS WHICH WE SEND TO YOU FOR APPROVAL. OUR TEAM OF DESIGN EXPERTS ARE ABLE TO LISTEN TO YOUR IDEAS AND TRANSFER THEM DOWN INTO A DESIGN ARTWORK SO WE CAN CONFIRM IT’S EXACTLY WHAT YOU’RE LOOKING FOR BEFORE YOU PLACE YOUR ORDER. SO EVEN IF YOU ONLY HAVE A SKETCH OR JUST AN IDEA, WE CAN HELP TURN YOUR DESIGN OR LOGO INTO SOMETHING WHICH IS PRINT READY. JUST SEND US WHAT YOU HAVE SO FAR AND WE’LL ADVISE YOU OF THE REST.
GRAPHIC DESIGN SERVICES AVAILABLE:
SOMETIMES, YOU MIGHT HAVE A GRAPHIC DESIGN IN MIND BUT YOU’RE UNSURE HOW TO REALISE THIS DESIGN INTO AN ARTWORK FILE WHICH CAN BE PRINTED. FOR THESE COMPLICATED DESIGNS, WE OFFER EXPERT GRAPHIC DESIGN SERVICES FROM AS LITTLE AS £25 PER HOUR TO HELP YOU TURN YOUR IDEA INTO A REALITY.
This site is dedicated to protecting your privacy when you visit or communicate with our site or personnel.
Our Data Controller is Gavin Drake for purposes of the Data Protection Act of 1998.]
DATA AND INFORMATION COLLECTED
To operate our website it is essential to collect or process certain data, such as the following:
1.1 Information regarding your visits to our website, any resources you used such as traffic data, location data, weblogs, and any communication data (these items are included, but not limited to those specified).
1.2 Forms filled out on our website allow us to collect information about you regarding registration or purchases you make.
1.3 Any data collected from communications to us from you, for any reason.
Any information collected and stored regarding you is to enable us to offer better services to you. We may also use the data collected for the following:
3.1 We may use data you provided in order to offer you information you asked for from out site, in direct relation to our services or products. We may also send information on products we feel might interest you, as long as you have consented to such communications.
3.2 Any commitments we made to you may require use of your information, used only to fulfill your request.
3.3 We may use your information to explain any changes our website has undergone such as structural or service/ product modifications, which could affect our service to you.
3.4 An existing customer may require contact regarding goods or services that were a subject of an earlier sale.
3.5 We may use your data or allow third parties to use the data, in order to give you information about unrelated goods or services you may find of
interest. We may contact you about these services or goods if you consented to the contact.
3.6 A new customer may be contacted by us or a third party if you have consented to such communication.
3.7 If you do not wish communication from our website or a third party you will be given the opportunity to decline said communication. We will not allow your information collected while you were on our site to be used by us or a third party if the consent is withheld.
3.8 Please understand that we do not share information that is going to identify you to our advertisers. However, on occasion we may provide them with statistics about our site’s visitors.
PERSONAL DATA STORAGE
4.1 It is possible that we may collect transfer data from you regarding locations outside of the European Economic Area. This information is used for storing and processing. It may be processed by staff outside the European Economic Area, by a company who works for us or a supplier we have. An example is where we may process and conclude your order by using payment details or offering support services. You have agreed to this communication by processing and finalising your order. At any time you provide personal data, you agree to a transfer for processing and storage. We take all reasonable steps to ensure the safety of the data transfer in agreement with
4.2 Data you provide us with will be stored on secure servers. Any transaction details will be encrypted to provide you safety.
4.3 Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be
given. Information offered is therefore at your own risk. If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.
SHARING YOUR INFORMATION
5.1 If applicable, we may share your personal information to any group member. This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.
5.2 Personal Information may be shared with third parties:
5.2.1 If we sell part or all of our business or assets we may share personal information to a third party.
5.2.2 When legally requested, we may share your information.
5.2.3 Fraud protection and to minimise credit risk may require a sharing of your information.
THIRD PARTY LINKS
The Data Protection Act 1998 provides you with rights to access any information we may collect and store about you. If you wish to have access to this information it may be subject to a £10 payment fee, used to cover our costs regarding the information you requested. If you wish to access this data please provide contact details below.
following email to contact us: email@example.com
All financial transactions are protected by a secure server (SSL) and are processed via our Merchant Account Card save. All information is encrypted before it is processed.
WHO ARE WE … ?
CREATIVE BRANDING IS A UK BASED GARMENT BRANDING BUSINESS SITUATED IN THE HEART OF THE RIBBLE VALLEY. THE COMPANY FIRST BEGAN AS ABBEY PROMOTIONS AND IS AN ESTABLISHED FAMILY RUN COMPANY SINCE 1980 WITH OVER FIFTY YEARS OF EXPERIENCE IN THE TRADE SUPPLYING ONLY THE BEST QUALITY CLOTHING AND PROMOTIONAL ITEMS. IN 2016 THE COMPANY REBRANDED TO CREATIVE BRANDING AS THE TWO FOUNDER DIRECTORS RETIRED. LUCY CROOK THE MAIN DIRECTOR HAS EXPANDED AND GROWN THE COMPANY BY MODERNISING THE COMPANY’S FACILITIES AND INTRODUCING NEW ASPECTS INTO THE BUSINESS.
AT CREATIVE BRANDING WE PRIDE OURSELVES ON OUR REPUTATION OFFERING ONE OF THE BEST IN-HOUSE CUSTOM EMBROIDERY AND PRINTING SERVICES IN THE UK. WE DECORATE OUR GARMENTS TO THE HIGHEST STANDARD CARRYING THE PRIDE OF LANCASHIRE WITHIN OUR COMPANY. OUR METICULOUS QUALITY CONTROL AND CAPACITY OF 150 HEADS ENABLES US TO DEAL WITH ONE-OFFS TO MASS QUANTITY RUNS.
WE OFFER A FULL DIGITIZING SERVICE ON SITE; ALONG WITH AN IN-HOUSE PRINT AND GRAPHIC DESIGN GURUS, EMBROIDERY DEPARTMENT AND SIGNAGE & FITTING TEAM. WE WILL ALWAYS GUARANTEE A FAST TURNAROUND AT A COMPETITIVE RATE!
IF YOU ARE LOOKING FOR A LOW COST FRIENDLY SERVICE COME DOWN FOR CUPPA AND HAVE A CHAT WITH US IN OUR SHOWROOM!
OUR MOTTO HAS ALWAYS BEEN “QUALITY AND EFFICIENCY”. ALL OUR SERVICES ARE DONE IN-HOUSE ENSURING QUALITY CONTROL IS PARAMOUNT AND WE ARE PASSIONATE ABOUT OUR WORK. EACH MEMBER OF OUR EMBROIDERY TEAM HAS A MINIMUM OF FOURTEEN YEARS’ EXPERIENCE WHICH ENABLES US TO UNDERTAKE ANY JOB NO MATTER HOW COMPLEX! SINCE 1980 WE HAVE BEEN PRODUCING AN EXCELLENT STANDARD OF EMBROIDERY AND SCREEN PRINTING FOR THE UK’S GARMENT INDUSTRY. WE TAKE GREAT SATISFACTION IN ILLUMINATING ALL OF OUR TEAM’S BEST EFFORTS IN MAINTAINING OUR EXCELLENT REPUTATION.
WE LISTEN! EVERY CUSTOMER NO MATTER HOW SMALL OR LARGE IS A VALUED TO US. OVER THE YEARS WE HAVE RELIED UPON THE CERTAINTY OF REPEAT BUSINESS FROM OUR CUSTOMERS WHICH CAN ONLY BE ACHIEVED IF WE CONSTANTLY STRIVE TO SUPPLY HIGH QUALITY. WE HANDLE ALL TYPES OF BRANDING AS WELL AS CONTRACT WORK WITH THE FACILITY TO POLY-BAG, RE-LABEL, BADGE GARMENTS INDIVIDUALLY AND DELIVER NATIONWIDE.
WE ARE NOT JUST AN ORDINARY COMPANY WORKFORCE AND OUR SPECIALIST TEAM HAS BECOME “A FAMILY” WORKING TOGETHER IN AN ENVIRONMENT OF DIVERSITY AND EQUALITY. EACH STAFF MEMBER IS DEDICATED IN HELPING THE BUSINESS GROW AND WITHOUT THEIR PASSION, DRIVE AND MOTIVATION WE WOULDNT BE WHERE WE ARE TODAY. WELL DONE & THANK YOU TEAM!
WE TAKE GREAT PRIDE IN BEING PART OF OUR NEIGHBOURHOOD. WE BELIEVE IN PROVIDING OPPORTUNITIES FOR OUR LOCAL COMMUNITY BY USING LOCAL BUSINESSES WHENEVER POSSIBLE AS WELL AS OFFERING JOB OPPORTUNITIES AND CHARITY/VOLUNTARY WORK.
OUR ENVIRONMENTAL MISSION STATEMENT
WE HAVE FOUND THAT WITHIN OUR TRADE THERE ARE CERTAIN ENVIRONMENTAL CHANGES WE CAN IMPLEMENT TO HELP OUR PLANET STAY GREEN.
UNDERSTANDING ENVIRONMENTAL ISSUES WITHIN SOCIETY HAS HELPED US TO INNOVATE FLEXIBLE SOLUTIONS TO BRING CHANGE BY USING ECO-FRIENDLY PRODUCTS. OUR ENVIRONMENTAL FUTURE IS ESSENTIAL AND WE MONITORING OUR PROGRESS IN INSTILLING THIS MISSION CHANGE WITHIN OUR WORKPLACE.
WHY CHOOSE US?
CREATIVE BRANDING PRIDES ITSELF ON EXPERTISE IN PROVIDING A PROFESSIONAL, RELIABLE AND FRIENDLY SERVICE TAILORED TO YOUR NEEDS.
PRODUCING IN HOUSE EMBROIDERY & PRINTING SERVICES SINCE 1980!
OVER 50 YEARS EXPERIENCE IN THE INDUSTRY
OVER 150 EMBROIDERY HEADS – WITH A WEEKLY PRODUCTION UP TO 75,000 GARMENTS
COMBINED STAFF EXPERIENCE OF 100+ YEARS
HIGH QUALITY EMBROIDERY AND SCREEN PRINTING
NO MINIMUM ORDER
EXTENSIVE CATALOGUE RANGE
ALL IN-HOUSE SERVICE
BULK ORDER – FAST TURNAROUND
24HR DIGITISING DESIGN SERVICE
PACKING AND BAGGING SERVICE
CALL US NOW FOR A FREE QUOTATION ON 01254 823014
OR EMAIL US:ENQUIRIES@CR8TIVEBRANDING.COM
SEE YOU SOON!
EMBROIDERY PRICES (EX. VAT)
TEXT-ONLY SET UP – FREE
LOGO SET UP FOR ORDERS OVER £200 – FREE
ONE TIME SET UP COST FOR ORDERS UNDER £100 – £15
APPLICATION CHARGES, PER GARMENT FOR FRONT LEFT BREAST/FRONT RIGHT BREAST/LEFT SLEEVE/RIGHT SLEEVE:
1-24 GARMENTS – £4.00
25-99 GARMENTS – £3.50
100+ GARMENTS – £3.00
APPLICATION CHARGES, PER GARMENT FOR BACK TEXT DESIGNS:
1-24 GARMENTS – £6.00
25-99 GARMENTS – £5.55
100+ GARMENTS – £5.00
APPLICATION CHARGES, PER GARMENT FOR BACK LOGO DESIGNS*:
1-24 GARMENTS – £7.99
25-99 GARMENTS – £6.99
100+ GARMENTS – £5.99
* FOR LARGER AREAS OF EMBROIDERY ON GARMENT BACKS PRICES MAY VARY PER GARMENT DEPENDING ON STITCH COUNT AND COLOUR CHANGES
IF YOU WOULD LIKE A QUOTE ON OUR CONTRACT PRICES PLEASE CONTACT US ON 01254 823014 OR ENQUIRIES@CR8TIVEBRANDING.COM
SCREEN PRINTING PRICES (EX. VAT)
LOGO SET UP FOR ORDERS OVER £350 – FREE
ONE TIME SET UP COST PER SCREEN PER COLOUR FOR ORDERS UNDER £350 – £15
APPLICATION CHARGES, PER GARMENT:
1-24 GARMENTS – £3.95
25-99 GARMENTS – £2.95
100+ GARMENTS – £1.95
DIGITAL & TRANSFER PRINTING PRICES (EX. VAT)
LOGO SET UP:
LOGO SET UP FOR ORDERS OVER £250 FREE
ONE TIME SET UP COST FOR ORDERS UNDER £100 FREE
NB: ANY ARTWORK THAT REQUIRES REDRAWING WILL BE CHARGED AT A RATE OF £20 AN HOUR FOR THE FIRST HOUR AND £15 THEREAFTER.
APPLICATION CHARGES, PER GARMENT:
1-24 GARMENTS – £3.95
25-99 GARMENTS – £2.95
100+ GARMENTS – £1.75
TEXT SET UP:
LOGO SET UP FOR ORDERS OVER £250 – FREE
ONE TIME SET UP COST FOR ORDERS UNDER £100 – FREE
APPLICATION CHARGES, PER GARMENT:
1-24 GARMENTS: 25-99 GARMENTS: 100+ GARMENTS:
1 LINE OF TEXT – £3.50 £3.25 £2.95
2 LINES OF TEXT – £4.00 £3.75 £3.25
3 LINES OF TEXT – £4.50 £4.25 £3.95
4 LINES OF TEXT – £5.50 £5.25 £4.35
FREQUENTLY ASKED QUESTIONS – FAQS
HOW TO ORDER?
TO PLACE AN ORDER PLEASE FILL OUT THE QUOTATION FORM ON THE ONLINE STORE AND A MEMBER OF OUR TEAM WILL CONTACT YOU OR ALTERNATIVELY EMAIL ENQUIRIES@CR8TIVEBRANDING.COM OR CALL US ON 01254 823014. ONCE YOU HAVE PLACED YOUR ORDER, WE WILL EMAIL OVER A VISUAL CONFIRMATION FOR YOU TO APPROVE BEFORE BRANDING ANY OF YOUR PRODUCTS.
HOW LONG DO I HAVE TO WAIT TO RECEIVE MY QUOTE?
AT CREATIVE BRANDING, WE AIM TO PROVIDE YOU WITH A TAILORED QUOTE WITHIN 30 MINUTES OF RECEIVING THE REQUEST FROM YOU. OCCASIONALLY, WE WILL CONTACT YOU BY TELEPHONE IF THERE IS MORE INFORMATION REQUIRED WITH REGARDS TO THE DESIGN OR YOUR INDIVIDUAL NEEDS AND WE’LL BE ABLE TO PROVIDE YOU WITH A QUOTE OVER THE PHONE ONCE WE HAVE ALL OF THE INFORMATION THAT WE REQUIRE.
HOW LONG DO I HAVE TO WAIT TO RECEIVE MY GOODS?
WE AIM TO TURNAROUND YOUR ITEMS IN 7-14 WORKING DAYS. IF YOUR ORDER IS URGENT PLEASE CONTACT US AND WE WILL TRY OUR BEST TO COMPLETE YOUR ORDER IN TIME.
CAN YOU PRINT ONTO GARMENTS SUPPLIED BY ME?
YES, WE CAN PRINT OR EMBROIDER ONTO YOUR GARMENTS BUT IT DEPENDS ON THE TIME FRAME. YOU WILL NEED TO POST THE ITEMS TO US AND SOMETIMES THERE MAY BE A MINIMUM ORDER. COMPLETE THE QUICK QUOTE FORM AND WE CAN ADVISE. REMEMBER TO TELL US AS MUCH INFORMATION AS YOU CAN ABOUT THE PRODUCTS YOU ARE SUPPLYING AS ON OCCASIONS WE MAY NEED TO DO A TEST PRINT.
CAN I ORDER A SAMPLE?
YES, IF YOU REQUIRE DIGITAL PRINTING/VINYL PRINTING SAMPLES ARE VERY EASY. HOWEVER, IF YOU REQUIRE EMBROIDERY OR SCREEN PRINTING, A SAMPLE CAN BE EXPENSIVE DUE TO THE SETUP CHARGES AND THE SCREEN PRINTING COSTS. WE WILL ADVISE OF THE SAMPLE COST IF THIS IS NECESSARY FOR YOU.
WHAT IS THE SIZING OF YOUR CLOTHING AND GARMENTS LIKE?
FULL-SIZE INFORMATION IS AVAILABLE FOR EACH GARMENT OR PRODUCT VIA OUR ONLINE CATALOGUE.
WHAT’S THE QUALITY OF YOUR GARMENTS LIKE?
WE OFFER A FULL RANGE OF GARMENTS AND CLOTHING TO ACCOMMODATE ALL BUDGETS. OUR BRANDS INCLUDE HANES, FRUIT OF THE LOOM, STEDMAN, CONTINENTAL, RESULT, GILDAN AND AMERICAN APPAREL. MOST BRANDS OFFER A VARIETY OF STYLES RANGING FROM LIGHTWEIGHT COTTON TO HEAVYWEIGHT. ALL OF THIS INFORMATION IS AVAILABLE IN OUR ONLINE CATALOGUE. WE ALSO HAVE A SHOWROOM AT OUR WHALLEY BRANCH WHERE YOU CAN CALL DOWN AND HAVE A LOOK AT THE PRODUCTS.
DO YOU HAVE A MINIMUM ORDER?
WE DON’T HAVE A MINIMUM ORDER FOR VINYL PRINTING, DIGITAL PRINTING OR EMBROIDERY. WE DO HAVE A MINIMUM ORDER FOR SCREEN PRINTED GOODS WHICH IS 35 UNITS.
HOW MUCH IS DELIVERY?
FREE UK DELIVERY: ON ALL ORDERS OVER £199
STANDARD UK MAINLAND DELIVERY: £10.50 PER BOX UP TO 25 KG
WHAT GUARANTEES DO YOU OFFER?
WE ARE CONFIDENT IN OUR PRODUCTS AND SERVICE AND WE OFFER ALL OUR CUSTOMERS A 100% MONEY BACK GUARANTEE IF THERE IS A FAULT WITH YOUR GARMENT OR IF WE HAVE MADE AN ERROR WITH THE PRINT OR EMBROIDERY DESIGN. HOWEVER, IT IS YOUR DUTY TO DOUBLE CHECK THE VISUAL PROOFS WE SEND YOU PRIOR TO PRINT FOR ANY DESIGN ERRORS, SPELLING OR GRAMMATICAL ERRORS. WE CANNOT ACCEPT RESPONSIBILITY FOR ANY ERRORS ON A VISUAL PROOF THAT YOU HAVE APPROVED. ALL CLAIMS MUST BE FILED WITHIN SEVEN DAYS OF THE COLLECTION OF GOODS.
WHAT IS YOUR RETURNS POLICY?
WE ARE UNABLE TO ACCEPT ANY RETURNS UNLESS THERE IS A FAULT WITH THE GARMENTS OR WE MAKE AN ERROR WITH THE PRINTING OR EMBROIDERY (I.E THE GARMENTS WERE NOT PRINTED AS PER THE VISUAL PROOFS APPROVED BY YOU OR A 3RD PARTY). IF YOU THINK YOU HAVE RECEIVED FAULTY GOODS, PLEASE CONTACT US WITHIN 24 HOURS OF RECEIPT OF YOUR GARMENTS, GIVING US FULL DETAILS OF THE DAMAGED OR INCORRECT GOODS, INCLUDING PHOTOS IF POSSIBLE.
WE WILL ACCEPT RETURNS OF SUCH DAMAGED OR INCORRECT GOODS NOTIFIED TO US WITHIN 24 HOURS AND WILL GIVE YOU THE OPTION OF A REFUND OR REPRINT AS PART OF OUR 100% MONEY BACK GUARANTEE.
FOR MORE INFORMATION SEE OUR TERMS & CONDITIONS.
WHAT ARE THE MAXIMUM SIZES OF YOUR PRINTS?
IF SCREEN PRINTING THE STANDARD SIZE IS UP TO A3 SIZE (279 X 420 MM). HOWEVER, IT IS POSSIBLE WE CAN PRINT UP TO A2 SIZE (420 X 594 MM), PLEASE ENSURE YOU NOTIFY US CLEARLY WHEN YOU ASK FOR A QUOTE IF YOU REQUIRE OVER A3 SIZE.
FOR DIGITAL PRINTING, THE MAXIMUM PRINT AREA IS A3 SIZE (279 X 420 MM & A2 SIZE (420 X 594 MM).
FOR TRANSFER PRINTING, MAX SIZE IS A4 (210 X 279 MM), ALTHOUGH IF USING TRANSFER PRINTING WE CAN PLACE 2 OR MORE TRANSFERS ON THE GARMENT. FOR EXAMPLE, NAME ON THE BACK OF SHOULDERS AND NUMBER ON THE BACK.
IF YOU REQUIRE EMBROIDERY, WE RECOMMEND A MAXIMUM EMBROIDERED DESIGN OF NO LARGER THAN 12CM ON THE FRONT AND 20CM ON THE BACK TO ENSURE THE BEST QUALITY.
HOW IS THE PRICE OF MY ORDER DETERMINED?
PRICE IS DETERMINED BY THE FOLLOWING VARIABLES: THE GARMENT ITEM(S), PRINTING TECHNIQUE PLUS ANY SET UP CHARGES INVOLVED IN THE PRODUCTION PROCESS (NUMBER OF SCREENS, STITCH COUNT, DESIGN DIGITISING), NUMBER OF PRINTING LOCATIONS (FRONT ONLY, FRONT AND BACK, LEFT BREAST, LOWER BACK, ETC.), GARMENT COLOUR (WHITE TENDS TO BE THE LEAST EXPENSIVE), AND DELIVERY COSTS.
WHAT ARE SET UP CHARGES?
SET UP CHARGES ARE THOSE THAT ARE INCURRED FOR UNIQUE, BESPOKE ITEMS. SET UP CHARGES COVER THE PRODUCTION STEPS AND DEVELOPMENT OF THE ORDER PROCESS. PUT SIMPLY, SET UP CHARGES ARE INVOLVED WITH SCREEN PRINTING AND EMBROIDERY ORDERS.
FOR EMBROIDERY ORDERS, SET UP IS THE FUNCTION OF DIGITISING YOUR ARTWORK OR DESIGN INTO AN APPROPRIATE FORMAT THAT CAN BE READ AND CARRIED OUT BY THE EMBROIDERY MACHINES. THIS PROCESS OFTEN INVOLVES BREAKING DOWN OR SEPARATING THE INDIVIDUAL LOGO COLOURS SO THAT THE EMBROIDERY MACHINES CAN PRINT OR SEW IT ONTO THE DESIRED GARMENT. OTHER VARIABLES ASSOCIATED WITH THIS COST ARE RELATED NOT ONLY TO THE NUMBER OF COLOURS BUT SIZE AND DENSITY THAT AFFECT THE “STITCH COUNT” THAT IS USED TO DETERMINE THE PRICE. ONCE THE DESIGN OR ARTWORK HAS BEEN DIGITISED, THE FILE IS EASILY SAVED AND THEREFORE WILL NOT BE CHARGED FOR ANY REPEAT ORDERS IN THE FUTURE.
FOR SCREEN PRINTING ORDERS, SET UP REFERS TO THE PRODUCTION OF INDIVIDUAL “SCREENS” FOR EACH COLOUR IN YOUR DESIGN OR ARTWORK (SEE SCREEN PRINTING). WE RECOMMEND THIS PRINTING TECHNIQUE ON LARGE RUN ORDERS WHERE ECONOMIES OF SCALE CAN BE ACHIEVED. ON SHORT RUN ORDERS OR WITH DESIGNS AND ARTWORK THAT ARE HIGHLY DETAILED IN COLOUR, WE RECOMMEND DIGITAL PRINTING.
HOW ARE SCREEN PRINTING AND EMBROIDERY COSTS DETERMINED?
FOR EMBROIDERY ORDERS, WE CHARGE ACCORDING TO THE “STITCH COUNT” OR THE NUMBER OF STITCHES INVOLVED IN PRINTING THE DESIRED DESIGN OR ARTWORK. WITH SCREEN PRINTING, THE PRICE IS DETERMINED BY THE AMOUNT OF SCREEN THAT MUST BE PRODUCED PER COLOUR IN YOUR DESIGN OR ARTWORK. THE MOST IMPORTANT VARIABLE WITH BOTH TECHNIQUES IS THE AMOUNT OF ITEMS THAT YOU ORDER. ECONOMIES OF SCALE CAN BE ACHIEVED BY INCREASING THE AMOUNT OF GARMENTS ORDERED, THUS LOWERING THE COST PER ITEM.
HOW CAN I REDUCE THE PRICE OF MY ORDER (OR PRICE PER ITEM)?
• SELECT A LESS EXPENSIVE GARMENT OR ITEM. TYPICALLY, THE GARMENT OR ITEM IS THE MOST SIGNIFICANT COST INVOLVED IN THE TOTAL PRICE.
• INCREASE THE QUANTITY AND SIZE OF YOUR ORDER. ECONOMIES OF SCALE CAN BE ACHIEVED BY INCREASING YOUR ORDER. AS THE QUANTITY INCREASES, THE PRICE PER GARMENT OR ITEM DECREASES.
• SIMPLIFY YOUR ARTWORK OR DESIGN BY REDUCING THE AMOUNT OF COLOURS AND/OR THE SIZE OF ITS OVERALL DENSITY (FOR EMBROIDERY ORDERS).
• REDUCE THE AMOUNT OF POSITIONS AND LOCATIONS FOR DECORATING YOUR ARTWORK OR DESIGN. FOR EXAMPLE, FRONT ONLY VERSUS FRONT AND BACK POSITIONING.
FOR FURTHER INFORMATION, SEE TIPS FOR LOWERING ORDER PRICE.
TERMS & CONDITIONS
All prices quoted are in Pounds Sterling including VAT. Price may be subject to change without notice, but we will always inform you of any price change prior to processing your order. Any pricing structures seen on our website may differ if your order requires express delivery or is bespoke in any way. This is because stock or delivery issues may cause an increase in price. You will be fully informed of your price before your order is confirmed.
All delivery is charged to a UK address. If you have requested delivery outside of the UK please note you will have to pay extra delivery at a later stage when we know the total cost.
We accept all major credit and debit cards. You can also pay by BACS or Cheque. Orders will not be processed until payment has cleared unless you have an account with us. To apply for an account contact us at firstname.lastname@example.org
Once your payment has been received, we will send you a visual proof for you to check carefully and approve before we print. Once your visual proof has been approved we start processing the order immediately and although we try and accommodate cancellations, we can’t guarantee that we will complete them and you may be liable for the full order price.
VISUAL LAYOUT APPROVAL
It is much better is you send us a visual template to ensure speed of service and accuracy. We will send it to you if you can’t create it, and you are entitled to 2 revisions/changes Free Of Charge with your visual. Further changes may be charged up to £10 per revision. Once you have approved the visual layout your decision is final. Extra charges may be applied should you wish to make further changes to approved visuals. We will not proceed until you have approved the visual which will usually be sent within 24 hours of payment
You have already received a copy of our artwork guidelines. You agree that you have read and understood them and that the artwork supplied is in accordance with these guidelines. If you need any
help just contact us. If the artwork files are not print ready and, therefore, do not match our guidelines we will try to recreate the artworks free of charge, or there may be a small charge. Artwork files that are not as per our guidelines may still be printed, but the quality of the print may be lower than we would like.
You accept full responsibility and confirm you have either provided print ready files, discussed this with us prior to payment, or are happy to pay a small charge, and also confirm that we will not be held responsible for sub quality print finishes that are caused as a result to sub quality non-print ready artwork files.
You must state specific print sizes if required. Failure to do so will mean we will use our expertise, or print according to size limitations.
You must state Pantone Colour Specific References if they apply. Failure to do so will mean we will use our expertise to Best match on screen colours.
We will print the artwork you supply us. When uploading or emailing us any artwork you give Creative Branding LTD, full consent to print the artwork or designs. You confirm that the artwork is yours to use, and/or free from copyright infringement. You accept full responsibility in the event of any copyright infringement, and will fully indemnify Creative Branding LTD. By emailing us or uploading artwork, and upon payment, you accept this artwork disclaimer in full.
USE OF YOUR ARTWORK & VISUAL
As part of our service, we create Visual Mock Up’s of your printed or embroidered clothing to help you see how the finished products will look, for your approval prior to printing or embroidering. We may use these visual mock-ups, that will include your logos and artworks, and add this content to our blog site as case studies. Unless otherwise requested you agree to our use of the artwork visual mock up’s on our case studies blog pages.
It is your responsibility to check the visual proof thoroughly to ensure you are happy with the design layout and ensure there are no spelling or grammatical errors, and that colours and print sizes are accurate. We will print as close to the visual layout as we can, so please ensure you check it properly. If you do not state specific print sizes or colour references we will use our experience to complete the order and you will accept this in full. Please note that sometimes the visual display on screen of the design or garment colour may differ slightly to the finished colours on the garments.
If the printed products are not as per the visual layout, or if there are any faults with the printing material or the garments, we will offer a full reprint without question. If our reprint or re-embroidery isn’t acceptable we can offer a full or partial refund depending on the nature of your specific circumstances and order. Full refunds are only applicable if we have been given the opportunity to resolve a problem with an order. Embroidery orders are subject to a 25-30% design variance from swatch approval to finished garments due to the variation is garment materials. If the matter is beyond the obvious we may require the garments to be sent back to our print managers or the garment wholesaler for review. In the event of garments being sent back to wholesalers for official reviews their decisions are final, but we will always try to assist and offer you what you need to ensure you are satisfied.
PLEASE NOTE – you must inform us within 12 hours of delivery by email, telephone or Contact Us page. Creative Branding will not accept returns without prior agreement.
You must advise us what the problem is, and you must also submit photographs to evidence the problem or your complaint.
When clients have problems with orders we go to the end of the world to remedy and try to make you happy. Please note, if discounts are given, they are valid for 3 months from the date of the email/offer.
In the event of returned items, the customer is liable for the cost of returning all goods.
If you order samples for sizing and testing purposes, unless agreed otherwise in advance, you will be charged a 15% re-stocking charge and all the costs of delivery/return/collection if you do not wish to keep the samples.
Cancellations may be subject to a charge due to the fact that we may have already ordered stock, prepared artwork or re-organised production of other jobs. Please note a minimum charge of 15% will stand. This is a restocking charge we get charged by our wholesalers. When paying for any order, you accept these terms and charges.
ONLINE ORDERING – SIZES & COLOURS
Please note, we order blank clothing, garments and products from wholesale distributors, and then customise these items with printing and embroidery for our clients. All sizes and colours shown online on the catalogues are not under our control, and we cannot be held responsible for colour variations from on screen colours to real product colours, nor can we be held responsible for sizing issues. You order the sizes and colours you require at your own risk. We highly recommend ordering samples to ensure these problems are not encountered.
We take complaints very seriously and are very unhappy is this happens. If you wish to make a complaint or request a reprint or refund, please complete the Contact Us form immediately and provide us with your reference number, email address and the reason for your complaint. You must please attach photos to help us understand your complaint and take the necessary action.
PRINT ONLY / EMBROIDERY ONLY SERVICE – WHERE THE CLIENT SUPPLIES THE GARMENTS
We offer a Print Only / Embroider Only Service.
When you purchase this service from us you understand that you send the garments are your own risk.
If they are lost in transit we will not be held responsible. You must track the delivery.
In addition, we recommend test prints to ensure your products are suitable for the printing technique you require. We keep a keen eye on our quality control processes, but, if you are supplying the products and there are problems with the print or damage to the products due to the printing, that are not related to the printing quality, we will not be held responsible for any cost of garments/products. You accept up to a 15% spoilage rate where we will not be responsible for the costs of damage caused due to printing, embroidery or customisation process.
IN ADDITION, WITH PRINT ONLY ORDERS:
When you are supplying the goods for customisation, the stated deadline is our target deadline, we cannot guarantee this until we receive the goods for inspection.
In addition, although at quoting stage we assume we can complete the customisation, sometimes factors unknown to us at quoting stage can complicate an order, and mean we may have to cancel and refund. We will always do our best to meet your deadlines and complete your orders to our best ability, but in the case of Print Only orders, you understand that the order may be cancelled upon receipt of the goods and that the deadline will be confirmed when we physically receive the goods for the specific order.
EMAIL & TEXT MESSAGE PRIVACY & COMMUNICATION POLICY
Upon submitting your basic details or a full quote form, one of our sales team will contact you with a price or a request for more information so we can assess your printing or embroidery needs. We may also send you emails or text messages in the future about offers, promotions or other company information. We will never share your personal details with a 3rd party. By submitting a quote request you accept and agree to this privacy & communication policy
WEED IT, FLIP IT, PRESS IT, PEEL IT!
PRINTING IS AN EXCELLENT LOW COST BRANDING METHOD FOR VIBRANT AND DETAILED LOGO’S. OUR EXPERT AND FRIENDLY PRINT TEAM ARE ON HAND TO ADVISE YOU OF THE BEST POSSIBLE METHOD TO ACHIEVE WHAT YOU ARE AFTER. PRINTING HAS MANY ADVANTAGES WHEN APPLIED TO CLOTHING FOR WORKWEAR, FASHION BRANDS AND MARKETING EVENTS AND IT’S DURABILITY CAN CREATE A UNIQUE LOOK AND FEEL. DESIGNS CAN BE AS COMPLEX OR SIMPLE AS YOU REQUIRE ACHIEVING THE BEST POSSIBLE EFFECT.